Refund post request

Collection refunds might not go as planned as such you can request that the funds be returned to the customer. When the refund request is made, we reimburse the customer the exact or a fraction of the amount that was paid in the original transaction request. Each transaction indicates this via support_partial_refund which is sent when a payment request is made or via the webhook notification. if a fraction of the amount can be sent support_partial_refund will be true During the refund request processing, the funds are debited from your respective currency merchant account wallet. A notification about the status of the refund will be set to the set webhook URL set under your merchant account API tokens.

Based on the provider, partial refunds may not be available in some scenarios

Live

POST https://kitegateway.com/v1/collections/refund

Sandbox

POST  https://sandbox.kitegateway.com/v1/collections/refund

Headers

Request

Header	Value	Required
Content-Type	application/json	YES
Accept	application/json	YES
Authorization	JWT ***	YES

Request

Request

Parameter Name	Type	Description	Required
kitegateway_reference	string	The Kitegateway reference of the transaction to refund. This is usually included in the API request responses or IPN's	YES
amount	integer	(Optional) Specify for a partial refund. The amount should be less or equal to the transaction amount in the previous transaction	NO

Response

Parameter Name	Type	Description
id
kitegateway_reference	string	The Kitegateway reference of the transaction to refund. This is usually included in the API request responses or IPN's
transaction_amount	integer	The amount of money to refund
transaction_currency	string	The currency being refunded
transaction_fee	integer	Fee charged
total_debit	integer	Amount debited from wallet
payment_method	string	The payment method that was used during collection
merchant_reference	string	The reference provided by the merchant
collection_reference	string	The kitegateway collection reference that was made prior to this refund
transaction_status	string	One of either PENDING, COMPLETED